
Store Customer Care
Reply to shoppers who message an online store about their order, delivery or a return, using answers the store has already written. Friendly and patient is all it takes.
Help online shops run smoothly — replying to shoppers, checking orders and updating product pages. Simple work you can do on your phone, with training before you start.
Online stores need a hand behind the scenes — answering shoppers, checking orders and keeping product pages up to date. You learn each part in a short online training, then do it from home whenever it suits you.

Choose whichever suits the week you actually have. Every position is done from home and open right across the United States.

Reply to shoppers who message an online store about their order, delivery or a return, using answers the store has already written. Friendly and patient is all it takes.

Keep an online store running day to day — look over new orders, update stock and make sure each order moves along. Everything follows a clear daily checklist.

Look after a store's pages — refresh products, check the shop looks right and keep the store team posted. You get a simple guide to follow, so no background is needed.

Read the reviews and comments shoppers leave, sort them by topic and pass anything urgent to the store team. Quick to learn and easy to fit around your day.
Send the short form, then message us and say which opening caught your eye.
We go through the hours you can hold to and match you to what suits.
Onboarding runs online, along with the handful of tools the role uses.
Begin on the days you picked. Hours record themselves as you go.
Take on more hours, or a second role, once you have found your feet.
The training was short and really clear, and the ready-made replies made my first week easy. I answer shoppers from my phone between school runs.
Applying took a few minutes and HR walked me through everything on WhatsApp. The daily checklist is so simple I felt confident by day two.
Sent the form on a Monday, had the chat on the Tuesday, was working by the Thursday. It has been a real help with the household bills.
Fill in the short form below. Our HR team will then contact you on WhatsApp about the openings that are still free.
⚠After you submit, HR will contact you on WhatsApp. Please double-check your number — a wrong number means HR can't reach you.
Send your details and our HR team will come back to you with whichever of the four openings is still taking people.
Apply nowEmail: careers@remoteaster.com
Hours: Monday to Saturday, 9am – 7pm (ET)
Location: United States